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Home » Consumer Information » Advocacy and Protection Information » Junk Mail and Telemarketing Advocacy » Telephone Marketing Telephone Marketing in Consumer Info Resource Directory |
The best way to provide all the information the FCC needs to process your complaint is to complete fully the online complaint form. When you open the online complaint form, you will be asked a series of questions that will take you to the particular section of the form you need to complete. If you do not use the online complaint form, your complaint, at a minimum, should indicate:Some states permit you to file law suits in state court against persons or entities violating the donotcall rules. You may be awarded $500 in damages or actual monetary loss, whichever is greater. The amount may be tripled if you are able to show that the caller violated the rules willfully and knowingly. Filing a complaint with the FCC does not prevent you from also bringing a suit in state court.States also can bring a civil law suit against any person or entity that engages in a pattern or practice of violating the TCPA or FCC rules. You can contact your state Attorney General’s office or consumer protection agency with particular complaints, or to encourage such suits.
Telephone: 1-888-225-5322
Fax: 1-866-418-0232
Website: http://www.fcc.gov/cgb/consumerfacts/tcpa.html
