They seem to have completely forgotten that what is a routine situation for them is a stressful part of your life.They will not answer the phone at the airport Lost Luggage desk.I first deduced this by trying about random numbers from the list at nwaservicesshippingcargoluggage and getting answered calls. Doug Hans at the Seattle Luggage counter confirmed this for me accidentally on his part when he said under his breath “we don’t answer that, we’re too busy.” When the next person in line walked up to the counter, he gave them a form to fill out, turn in and “call back in 3 days to get a tracking number”. What a way to get rid of a pesky passenger indefinitelyGet alternate numbers for the Luggage Desks – they appear to have typical office multiline phones. If you happen to be at the airport, simply look at the phone and note what you see.

Address: P.O. Box 1139 St. Paul Minn 55111
Telephone: (310)417-2130
Website: http://home.att.net/~susanfe/Northwest.htm