You suffered at the hands of a tour operator, travel agent, holiday company, bucket shop, airline, hotel or any other organisation involved in the travel trade, or had an accident or illness abroad? Are you looking for interesting travel experiences: We report independently on trips for the traveller of which we have direct experience, some of which will not be found in the brochure. Do you have a particularly good travel experience about which you would like to tell others? We give equal space to both Saints and Sinners in the industry. You can contact our HELP DESK by clicking hereEvery year there are thousands of cases where individuals suffer at the hands of the powerful operators in the travel industry. The first response from these organisations is invariably to deny any responsibility. If you follow up, they will usually point to some indistinct small print in their contract. In Britain, no other business activity enjoys such contractual freedom and there is no Travel Ombudsman. For the most part, tour operators can change your arrangements without consultation or penalty. There are poorly drafted laws intended to safeguard the public, but they are largely ignored because the tour operators see the prospect of enforcement as very improbable.Many travel companies take the view that those who complain will soon become disillusioned if ignored or bombarded with legalese. Most people do roll over very quickly. Dont be one of those who drop a fair claim. When seeking redress, your most powerful weapon is publicity. We shall not publish details of complaints against any company, until they have had a reasonable opportunity fully to meet their obligations. In cases where companies have done so, we shall publish details where we consider there is a legitimate public interest.

Website: http://www.travelwatchdog.com/